Recognition, Recall, and Reality: The Three Questions Every Audit Must Answer
Every AI brand visibility audit ever run, regardless of vendor or methodology, is trying to answer some combination of three questions. Do the models know you exist? Do they surface you when it matters? Do they describe you accurately? Each question has a different remedy, and tools that collapse them into a single score make it impossible to tell which problem you actually have. This post is a practical frame for interpreting audit results — Recognition, Recall, Reality — and what separates a useful report from a decorative one.